Start Planning Your Event Here
Step one: Review the catering event timeline (below) for more information about planning your event.
Step two: Review the Catering Services Policies.
Step three: Fill out the order form below so the Catering team can help you with your event. This form will generate an event ticket that the department will use throughout the planning process. Please note that the team is unable to begin planning until the completed form has been submitted.
After Submitting the Catering Event Form
Within two business days of your submittal, you will receive an email with an Orange Tracker ticket number, and your catering sales representative (CSR). The CSR will contact you to confirm the event information required to provide a proposal.
Eight business days before your event you will receive your initial proposal to review and edit.
Six business days before your event your CSR will confirm your event details including final count, final diagram, run of show/timeline, and special dietary needs. No further additions can be made after this date, but reductions can be made up to four days before the event.
Four business days before your event, contract must be signed and chartstring must be provided. Finalize scheduling for production, delivery, service, and any updates for room diagram, run of show/timeline, and special dietary needs.
Note: Billing adjustments may be requested up to seven business days after the event by contacting your CSR. A final bill will be delivered within 14 days.
After Your Event
If your event is a driver set-up or delivery event, Campus Catering will not be back to clean-up. It is the customer’s responsibility to clean-up after the event. Campus Catering is only responsible for clean-up for staffed events.
Catering Event Order Form
Remember: Per the University’s catering policy, Syracuse University Campus Catering is the only authorized catering service for Syracuse University, providing food and beverages in compliance with New York State law, the Onondaga County Health Department, and the Syracuse University Policy on Alcohol, Other Drugs, and Tobacco.
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